Recruitment of Fresh Graduate Customer Care Officers at a First Generation Bank

Whytecleon Limited is a solution based business consulting firm with focus on providing practical and well researched solutions to help its clients bridge the gap between Strategy Development, Talent Acquisition, Strategy Execution and Organisational Performance. It does this by providing organisational development and human resources management expertise and knowledge to guide, advice and support its clients in achieving and sustaining workplace success.

Its client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young and dynamic professionals with integrity for the following positions nationwide:
Job Title: Customer Care Officers (CCO)

Duties
Attend to customer enquiries promptly and efficiently
Process internet banking service and e-products requested
Issue banker’s signature confirmation and reference letter as required
Refer customer request beyond his/her limit to appropriate authority
Perform other duties as assigned by Business Service Manager

Skills Required
Good customer service care
Good problem solving skills
Good documentation and record keeping
Good reading and listening skills

Educational Qualification
HND Graduate Only (Minimum Lower Credit)
Age: Not more than 30 years
Experience in banking industry though not required will be an added advantage

Application Deadline
27th March, 2012

Method of Application.
Interested candidates should send their Resume to: recruitment@whytecleon.com quoting position sought as subject of the email.

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