Dragnet is looking for a brilliant Customer Service / Admin Officer
POSITION: CUSTOMER SERVICE / ADMIN OFFICER
Job Responsibilities
Attract potential customers by answering product and service questions; suggesting information about our products and services. Resolve product or service problems by clarifying the customer’s/candidates complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Operate office equipment such as fax machines, copiers, and phone systems. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Route and distribute incoming mail or other materials; arranging for dispatch/courier Agenda management: booking of flights, travels, meetings, arrange hotels, e.t.c.
Coordinate and supervise the activities of Dragnet drivers. Monitor the use and maintenance of Dragnet vehicles including the cleaning, servicing, and general maintenance of cars. Monitoring and keeping records of the fueling of company cars.
Responsible for up keep and maintenance of office facilities such as air-conditioners and office equipment such as photocopier machine, etc.
In charge of office security and cleanliness Provide admin support to HR department Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Monitor Office expense: water, electricity, consumables, etc. Office management: stationery, cleaning, CUG lines, etc. (includes order, and raising vouchers for purchases and payments)
Any other duties as assigned
Job Requirements
Degree in business administration or any other social sciences discipline.
Knowledge of using computer, MS Word and MS Excel
Able to excel in a fast paced environment
Pleasant personality with good interpersonal skills Pro-active, responsible and hands-on person
To apply visit Dragnet application site to submit your application
Note that you must create an account and login to be able to submit your application with Dragnet if you already do not have a Dragnet account.
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