Wednesday, June 12, 2013

Graduate Call Centre Agent at Workforce Management Centre Limited

Workforce Management Centre Limited is a prominent Human Resource Consulting Firm and a pace setter in delivering professional personnel outsourcing services to her clients. We are distinctive in our approach to outsourcing as we have developed capacity beneficial to both our clients and staff engaged in our Firm. We currently seek suitable and qualified candidates to fill up vacancies that exist with some of our clients in the following areas nationwide;

Job Title: Call Centre Agent

Ref No: WFMC/CCA/13

Primary Responsibility:

Provides customer service support to the organisation by obtaining, analysing and verifying the accuracy of information in a timely manner; Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service
and a high level of customer satisfaction is maintained

Qualification and competence
  • OND/HND/B.Sc in any discipline
  • Must have at least 5 Credits pass including Mathematics and English Language in WAEC/NECO
  • Minimum of 1year Call Centre experience
  • Must be between 22 - 32 years old.
  • Ability to speak at least two Nigerian Languages in any of these combinations: Hausa & Igbo, Yoruba & Hausa, Yoruba & Igbo
  • Excellent spoken English with impressive interpersonal skills

Application Closing Date
25th June, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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